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Your privacy

 


Welcome to our aquathermae.it website (the Site). For aquathermae.it ("Aquathermae") your privacy and the security of your personal data are very important, for this reason we collect and manage your personal data with the utmost attention and we take specific measures to keep them safe.

Below you will find the main information on the processing by Aquathermae.it of your personal data in relation to your browsing of aquathermae.it .it and the use of the services offered. For detailed information on how Aquathermae.it manages your personal data, please read this document in its entirety.


 


 


 


Who is the owner?

 


Below are the main information on the processing of your personal data carried out by glamMy hair care as Data Controller.

For any clarification, question or requirement related to your privacy and the processing of your personal data you can contact us at any time by sending a request to our Customer Service at servizioclienti@aquathermae.it, by calling 081 18857089.


 


What data do we process and why?

 


The personal data that Aquathermae.it processes are those that you provide to us when you conclude an order and purchase goods, and those that we collect while browsing or using the services offered on aquathermae.it. Aquathermae.it can therefore collect data about you such as personal data such as name and surname, shipping address and billing address, navigation data and your purchase habits.

Your personal data are processed for the following purposes:

- conclude and execute the purchase contract for goods offered on aquathermae.it;

- provide you with aquathermae.it services such as newsletter subscription;

- allow you to register on the Site and use the services reserved for registered users;

- manage your requests forwarded to our Customer Service.

In the above cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service that you have specifically requested from us.

We also carry out statistical surveys and analyzes with data in aggregate form to understand how users interact and use the Site, to improve our offer and our services.

Instead, only with your express consent, we process your personal data for:

- carry out commercial and promotional communication activities (newsletter subscription);

- customize the Site and commercial offers based on your interests.

We do not process or store your credit card or bank account data: payments are managed by banking institutions that operate on our behalf.


 


Who will process your data?

 


Your personal data are processed by duly trained Aquathermae.it staff, as the Data Controller. For organizational and functional needs related to the provision of services on aquathermae.it, moreover, your data may be processed by our suppliers (couriers, banking institutions, statistical analyzes). The latter have been evaluated and chosen by Aquathermae.it for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.


 


How long do we keep your data?

 


We keep your personal data for a limited period of time which depends on the purpose for which they were collected, at the end of which your personal data will be irreversibly deleted or otherwise anonymous. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on aquathermae.it are processed until the conclusion of all administrative and accounting formalities, therefore they are archived in accordance with Italian tax legislation (ten years), those used to send you our newsletters until you ask us to stop sending (in each newsletter you will find the appropriate button that allows you to immediately unsubscribe).


 


What are your rights?

 


At any time, depending on the specific treatment, you can: revoke the consent to the treatment, know what your personal data are in our possession, their origin and how they are used, request their updating, correction or integration as well as, in the cases provided for by the current provisions, the cancellation, the limitation of the treatment or oppose to their treatment. If you wish, you can request to receive the personal data held by Aquathermae.it concerning you in a format readable by electronic devices and, where technically possible, we may transfer your data fromPrivacy rules

 


Your privacy

 


Welcome to our aquathermae.it website (the Site). For aquathermae.it ("Aquathermae") your privacy and the security of your personal data are very important, for this reason we collect and manage your personal data with the utmost attention and we take specific measures to keep them safe.

Below you will find the main information on the processing by Aquathermae.it of your personal data in relation to your browsing of aquathermae.it .it and the use of the services offered. For detailed information on how Aquathermae.it manages your personal data, please read this document in its entirety.


 


 


 


Who is the owner?

 


Below are the main information on the processing of your personal data carried out by glamMy hair care as Data Controller.

For any clarification, question or requirement related to your privacy and the processing of your personal data you can contact us at any time by sending a request to our Customer Service at servizioclienti@aquathermae.it, by calling 081 18857089.


 


What data do we process and why?

 


The personal data that Aquathermae.it processes are those that you provide to us when you conclude an order and purchase goods, and those that we collect while browsing or using the services offered on aquathermae.it. Aquathermae.it can therefore collect data about you such as personal data such as name and surname, shipping address and billing address, navigation data and your purchase habits.

Your personal data are processed for the following purposes:

- conclude and execute the purchase contract for goods offered on aquathermae.it;

- provide you with aquathermae.it services such as newsletter subscription;

- allow you to register on the Site and use the services reserved for registered users;

- manage your requests forwarded to our Customer Service.

In the above cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service that you have specifically requested from us.

We also carry out statistical surveys and analyzes with data in aggregate form to understand how users interact and use the Site, to improve our offer and our services.

Instead, only with your express consent, we process your personal data for:

- carry out commercial and promotional communication activities (newsletter subscription);

- customize the Site and commercial offers based on your interests.

We do not process or store your credit card or bank account data: payments are managed by banking institutions that operate on our behalf.


 


Who will process your data?

 


Your personal data are processed by duly trained Aquathermae.it staff, as the Data Controller. For organizational and functional needs related to the provision of services on aquathermae.it, moreover, your data may be processed by our suppliers (couriers, banking institutions, statistical analyzes). The latter have been evaluated and chosen by Aquathermae.it for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.


 


How long do we keep your data?

 


We keep your personal data for a limited period of time which depends on the purpose for which they were collected, at the end of which your personal data will be irreversibly deleted or otherwise anonymous. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on aquathermae.it are processed until the conclusion of all administrative and accounting formalities, therefore they are archived in accordance with Italian tax legislation (ten years), those used to send you our newsletters until you ask us to stop sending (in each newsletter you will find the appropriate button that allows you to immediately unsubscribe).


 


What are your rights?

 


At any time, depending on the specific treatment, you can: revoke the consent to the treatment, know what your personal data are in our possession, their origin and how they are used, request their updating, correction or integration as well as, in the cases provided for by the current provisions, the cancellation, the limitation of the treatment or oppose to their treatment. If you wish, you can request to receive the personal data held by Aquathermae.it concerning you in a format readable by electronic devices and, where technically possible, we may transfer your data from you directly to a third party indicated by you.

If you believe that the processing of your personal data has been carried out illegitimately, you can lodge a complaint with one of the competent supervisory authorities for compliance with the rules on the protection of personal data. In Italy, the complaint can be submitted to the Guarantor for the Protection of Personal Data (http://www.garanteprivacy.it/).


 


 

 


This information may undergo changes and additions over time, therefore we invite you to periodically check its contents. Where possible, we will try to promptly inform you of any changes made.


 


 

 


Privacy Policy

 


1. General information

 


Who is the Data Controller?

glamMy hair care, is the Data Controller, i.e. the person who decides how and why to process your personal data.

You can always contact glamMy hair care by writing to the above address, by calling 08118857089 or by writing to our Customer Service at servizioclienti@aquathermae.it.


 


 

 


2. What personal data do we collect?

 


The categories of personal data that Aquathermae.it collects and processes when you browse or purchase on aquathermae.it are as follows:

a) we collect the personal data necessary to conclude and execute your purchase on aquathermae.it .it such as name and surname, e-mail address, shipping address, billing address, telephone.

b) we collect your e-mail address when you sign up for our newsletter service;

c) we process the personal data you provide to us when you contact our Customer Service to provide you with the assistance requested;

d) with your consent, we collect and use your personal data for marketing purposes;

e) for the registration of your account, we collect your name and surname, your e-mail address, password (in encrypted form) and your date of birth * (* optional). If you are a registered user, we collect information about your access to the reserved area of ​​the Site.

We inform you that Aquathermae.it does not process personal data relating to minors. If you access aquathermae.it and use the services offered by Aquathermae.it, you declare that you have reached the age of majority.


 


3. How do we use the personal data collected?

 


Aquathermae.it collects and processes your personal data for the following purposes:

a) conclude and execute the purchase contract for the products offered on aquathermae.it .it. When you complete your purchase, we ask you for the personal data necessary for the contract execution activities (tax documents, shipping documents and any return management).

b) registration on the Site and use of the services offered to registered users. Registration on the Site is possible through the insertion of some personal information, necessary to guarantee your identification and the performance of the services offered to registered users.

c) supply of the services offered on aquathermae.it. For this purpose Aquathermae.it needs to collect, in relation to each service and its characteristics, the personal data necessary for the performance of the service requested by you.

d) management of requests to our Customer Service, which uses the personal data you provide to satisfy your requests for information and requests for assistance.

e) statistical analysis and surveys. We use some information about your use of the Site to carry out statistical analyzes and surveys in order to improve our offer and our services;

f) subject to your express consent, sending commercial and promotional communications following the subscription to our newsletter


 


In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation.


 


 

 


4. Your profile on aquathermae.it

 


When creating your profile on aquathermae.it we offer you the opportunity to take advantage of the following services: a) My orders: follow the shipping of your orders, change or return the items that are not for you and see the history of your orders.

b) Whislist: save the items you want most and keep an eye on their availability.

d) My data: manage your registration data.

e) My addresses: save or change your addresses to always have them at hand and complete your purchases faster.


 


With your express consent, Aquathermae.it will be able to customize your experience and content ("recently viewed products") based on your interests.


 


5 On what legal basis we process your data.

 


When we process your personal data for the purposes indicated in this Notice, we rely on one or more of the following legal bases:

Consent: we ask for your consense to use your data, to send you details about our offers, for targeted advertising and profiling.

Contractual scope: when you enter into a contract of any kind with us, your personal data will be processed for service purposes.

Legal obligations: when strictly necessary, we will process your personal data to comply with a binding legal or tax obligation.


 


 

 


6. Who will process your data?

 


Your personal data will be processed by the internal staff of Aquathermae.it specifically trained and authorized to process.


 


Your personal data will also be transmitted to third parties that we use to provide our services;

We do not sell your personal data and only share it with the parts described below, as required by law or with trusted third parties with your permission.


Collaborators and employees: our collaborators or employees may have access to contact data, including name, e-mail address, telephone number, to contact you regarding a specific service. They can contact you directly or through a third-party contact tool managed by our company.

Couriers: in order to activate the delivery service of your orders

Service providers: We work with some service providers, in particular the administrators of our databases, cloud computing services, help desk services, advertising services, data analysts. These suppliers are contractually bound to guarantee maximum confidentiality. They are not authorized to use or disclose your personal data, except in relation to the provision of their services.

Marketing: based on your use of this site, we may use cookies to direct you to other services on Facebook, Google or other online services. You can get more information about our Cookie Policy and manage your cookie settings by contacting us directly.

Affiliated Third Parties: In the future, we may transfer your personal data to third parties following a merger, acquisition, reorganization or similar operation. We will continue to guarantee the confidentiality of personal data and will inform you before transferring it. If substantial changes occur in relation to the processing of your personal data, we will inform you and give you the opportunity to consent to these changes.

Protection: We will share personal information with companies, organizations or individuals outside of our company if we believe in good faith that access, use, storage or disclosure of personal data is reasonably necessary to detect or protect against fraud or security concerns, enforcing our general terms, fulfilling any legitimate request from an authority or court order, defending ourselves from legal claims or protecting our legal rights or our security.


 


 

 


7. How long do we keep the data for?

 


The data will be kept for the time necessary to manage the purchase procedure and for the entire period in which the profile will be kept active. In any case, the data will be kept for the fulfillment of the tax obligations established by Italian law (10 years). After this retention period, the data will be destroyed or made anonymous.


 


 

 


8. Your rights

 


At any time you can exercise your rights with reference to the specific processing of your personal data by Aquathermae.it. Find below their general description and how to exercise them.

a) Access your data and modify it: you have the right to access your personal data and to request that it be corrected, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.

b) Revoke your consent: you can revoke at any time a consent that you have given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that the sending of commercial and promotional communications, the conduct of market research and commercial offers based on your interests are considered marketing activities. Upon receipt of your request, we will promptly cease the processing of your personal data which is based on this consent, while different treatments or based on other assumptions will continue to be carried out in full compliance with the provisions in force.

c) Delete your data: in the cases provided for by current legislation you can request the cancellation of your personal data. Once your request has been received and examined, if legitimate, we will promptly cease processing and delete your personal data.

To ensure that the data of our users are not infringed or used illegitimately by third parties, before accepting your request to exercise one of the rights

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